Frequently Asked Questions

FAQ

In any case, you can always contact us or even visit us in our London office. Mobillity is an online money manager for everyone, including you. We built Mobillity for everyone who thinks that saving money shouldn’t be difficult.

About Mobillity

Currently, we are live in the United Kingdom with more countries to follow suit soon. We help you save time & money by detecting where you are overspending. What defines us is that we not only tell you that you are overspending but we fix it for you.

Given that we are not involved with any other party, we can provide a fully impartial service with only one thing in mind: you.

Getting started

Just click on the yellow button in the top right corner to get started.

Currently, we are live in the United Kingdom with more countries to follow suit soon. Given that we are not involved with any other party, we can provide a fully impartial service with only one thing in mind: you.

How can you be impartial?

Lots of other finance or money services make their money by getting commissions from other companies, such as energy suppliers or banks. But they don’t get money from all companies out there, just some of them. We think that’s a conflict of interest.

How do you make money?

In order to provide you with a service that puts your needs first, we need to be impartial. That’s why we intend to take a small share of the savings we can achieve for you. This aligns our incentives and makes sure that we only win when you win

Do you have external investors & advisors?

Indeed we do. We are backed by a group of investors who have years of experience in the financial sector and have previously worked in leading global financial firms.

If you want to learn more about them just visit Our Story page.

How can I contact you?

You can chat with us via Facebook Messenger at any time. You can write us an email at any time at hello@mobillity.co

Alternatively, you can give us a call at +44 207 4276072 or visit us in our office at Rainmaking Loft, International House, 1 St. Katharine’s Way, E1W 1UN London.

What are your security practices?

Security is at the core of what we do.

We are working together with SaltEdge, a leading industry-standard data provider to securely handle your data connection. We do not store your bank login details and do not have access to them.

We only have read-only access and can never touch your money. We are using 256-bit TLS encryption. Get in touch with us if you have any security related questions at security@mobillity.co

What about the bank credentials?

We work with our partner SaltEdge, an industry leading financial data specialist, to handle all transaction data. We don’t store your bank credentials and only have read-only access.

The European Union has published a new regulation which will make this process even more secure by forcing banks to open their APIs. This is scheduled to happen by 2019. In the meantime, we are working with SaltEdge, regulators and banks to improve current processes.

Where can I find more about SaltEdge?

You can find out more about SaltEdge on their website.

Can Facebook access my banking data?

No. Facebook does not have access to any of your financial data. Mobillity is the only party which analyses your financials. Facebook Messenger is just the way the messages are delivered.

Are you selling my data at any point?

No. Never

What is Startupbootcamp?

We are part of the Startupbootcamp alumni network. We were accepted to their accelerator program in the last year out of hundreds of other FinTech startups. The accelerator partners with leading companies such as Lloyds Banking Group and RaboBank. It helps companies like ours to validate their ideas and test propositions with customers.

Partners

Contact us

International House
1 St Katharine’s Way
London, E1W 1UN
+44 (0)207 427 6072
hello@mobillity.co
© 2017 Mobillity Ltd. Registered in England and Wales (Company No. 10144023). VAT Registration Number 261 467 695.